CUSTOMER SUPPORT

We are based in the UAE and offer fragrances crafted in Germany. We deliver across the UAE and selected international destinations.

To order perfume, select your fragrance on our website, add it to your cart, and proceed to checkout. We accept major credit cards, PayPal, and cash on delivery in the UAE.

Orders within the UAE typically arrive within 2–3 business days. International orders may take 5–10 days, depending on your location and customs clearance.

We want you to love your purchase. If your product arrives damaged or incorrect, please contact our Customer Care team within 7 days of receiving it for assistance with returns or exchanges.

Our perfumes are crafted with high-concentration oils to ensure a long-lasting scent.

We provide samples during promotions or product launches. Follow us on social media for updates.

You can reach our Customer Care at yoroperfumes@gmail.com or through the Contact Us page. We're available Sunday to Thursday, 9 AM – 6 PM (UAE time).

Absolutely. Every bottle is original and handcrafted in Germany using high-quality ingredients to deliver authentic, elegant, and lasting fragrances.